Shipping Policy

Effective Date: September 15, 2026

At marketsak, we are committed to providing reliable and efficient delivery services for our customers across Australia. This Shipping Policy explains our shipping methods, delivery timeframes, and related information.

Shipping Method

All orders placed through marketsak are shipped using Australia Post. We work with trusted delivery services to ensure your order is delivered safely and efficiently.

Shipping Fee

A flat shipping fee of $10 AUD applies to all orders.

The shipping fee will be automatically calculated and displayed at checkout before you complete your purchase.

Order Processing Time

Orders are usually processed within 1–3 business days after payment has been successfully confirmed.

Please note that processing times may be longer during peak sales periods, promotional events, or public holidays.

Delivery Time

After your order has been dispatched, the estimated delivery timeframe is:

Standard Delivery: Approximately 3–7 business days within Australia.

Delivery times may vary depending on your location, weather conditions, public holidays, and other circumstances outside of our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

You can use the tracking number provided to check your delivery status through the Australia Post tracking system.

Delivery Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

Marketsak is not responsible for delays, additional shipping costs, or failed deliveries caused by incorrect or incomplete address information provided by customers.

Delayed or Lost Packages

While we work with reliable shipping partners, delivery delays may occasionally occur due to circumstances beyond our control, including weather conditions, transportation delays, public holidays, or other unexpected events.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team, and we will assist you in checking the status of your shipment.

Contact Us

If you have any questions regarding your order or shipping information, please contact us:

Email: auteach@sonlineshop.com